Online Shop for Retailers in Giurgiu
Plenty of people pass through Giurgiu and few of them stop. Lorries roll onto the bridge towards Ruse, cars loaded with luggage head for Bulgaria and on towards Greece, and for them the town is just a stretch of road before the border. Trade here doesn't live off the people passing through but off the ones who stay and come back: people from the neighbourhoods, those who come in from the county's villages on errands, those who make the daily trip to Bucharest and are home again by evening.
The returning customer is a Giurgiu shop's greatest asset and, at the same time, the person with the most chances to buy elsewhere. An online shop keeps them close: when they need something from you again, they order in a few taps, wherever they happen to be. For traders who already have loyal customers and don't want to lose them to the road, we at MPO Web Studio build online shops designed around the person who comes back.
Professional website from €290 · delivered in 3–7 days
How it works
- 1We build you a free demo of your site
- 2You tell us what to change
- 3You pay only if you love it
A town people pass through, where sales come from those who return
The traffic heading for the Friendship Bridge doesn't fill the shops in the centre. A lorry driver doesn't stop for a shop window, the tourist on the way to Bulgaria or Greece packed at home, and whoever crosses the Danube for a day has a short list and little time. What remains are the people who live here and those who come into town on business. They buy from the same shops year after year, often the same things, at almost fixed intervals: coffee, dog food, the cream you can't find just anywhere, line and hooks when the fishing season opens on the Danube. For a trader here, one customer like that is worth more than a whole summer of passers-by. The trouble is that, between two visits to you, they have more options to hand than it might seem.
Between Bucharest and Ruse, the loyal customer always has an alternative
People in Giurgiu have two big cities within reach. Bucharest is close, many go there anyway — for work, to see relatives, for a medical check-up — and come back with bags from the big stores. Across the bridge is Ruse, where some go shopping a few times a year. None of that makes them any less your customer; it's just that their loyalty lasts exactly as long as you remain the simplest option. If on a Tuesday evening they need the product they've been buying from you for years, and the only way is to drop by tomorrow during opening hours, the comparison is made on the spot and you lose it without the customer having anything against you. An online shop moves that comparison onto your ground: they find you straight away, with the price they know and the goods they know, and have no reason to look elsewhere.
The second order picks up where the first left off
Anyone who has already ordered from your shop shouldn't have to type their name, address and number again. On the first order we give them a tick box to create an account on the spot, with no separate registration step. Next time, the delivery details are already filled in, and in their history they find what they bought last time and put the very same products back in the cart with a single button — the monthly coffee, the bag of pet food, the usual cream. Anyone who doesn't want an account carries on ordering without one. The screen your customer sees on the second visit is ready for you in the demo built free of charge with your goods. We work from Cluj-Napoca, entirely online, over WhatsApp; the price covers a single round of revisions on the demo, plus a week — 7 days from go-live — in which we put right, at no charge, any departure from what we agreed. Once the demo is approved, a simple version is finished in a few days.
Frequently asked questions
Many of my customers commute to Bucharest. Can their monthly order go out on its own, without them even visiting the site?+
It can, with a subscription extension: the customer picks the product and the interval once, and the order is recreated automatically each time. Card payment can renew by itself only if the payment processor supports recurring payments; with cash on delivery, the order goes out and the money is still paid at the door. Since it's an extra step to configure, we add it only if you have customers who actually ask for it; until then, the repeat-order button in their history does almost the same thing.
I have my old customers' phone numbers in a notebook. Am I allowed to message them that I've opened an online shop?+
For messages of a commercial nature, the rule is that you need the person's consent, and a number jotted down long ago for an order usually doesn't count as consent. The cleanest way is to ask them in person at the counter next time they come by. On the website we add a separate tick box at checkout, left empty by default, through which the customer agrees to hear from you, and every message sent carries an unsubscribe link. If you're unsure about specific cases, ask a lawyer.
I'd like to see which regular customers haven't ordered for a few months. Does the shop show me that?+
Yes. In the customer list you see, for each account, how many orders they've placed, how much they've spent and when they were last active, and the list can be sorted by any of these. Those who went quiet long ago stand out straight away. What you do next is up to you: a word at the counter when you see them in town, or an email to those who agreed to receive news.
In summer the odd tourist on the way to the bridge comes into my shop. Is it worth pointing them to the online shop?+
For most of them it isn't a sale that repeats, and we don't build the shop for them. But a slip with the website address in the bag costs next to nothing, and anyone who found something at yours that they don't have at home can order it from their own town by courier. If even one order comes in that way, it's a bonus on top of what you planned.
Want to see what your business's website could look like?
Message us on WhatsApp and we'll build you a free demo website with your business name on it. See it first, then decide — no strings attached.